Boardvanatage clients had been complaining about the current Meetings feature on tablet and I was asked to optimize and improve the experience for the tablet user and carry this design over to desktop as well.
I completed all phases of the design process from initial sketches to final visual design. I presented my designs and gathered feedback from the product team and fellow designers.
I was asked to be laser-focused on one persona for this project, Russ, the Board Member. Russ is a recipient of meeting requests and his most important need is to quickly respond to and view his upcoming meetings while on his mobile device. Something interesting about Russ is that he only has several meetings each year, so his needs were a little different then an everyday calendar app user.
I should note, that I was very familiar with this persona after leading or participating in 8-10 user interviews with clients who displayed Russ-like qualities.
Problems to Solve
I started by doing a UX audit of the current design, focusing on Russ' most common actions, and I found the following problems:
• Difficult to see a big picture of how many meetings you have in the upcoming year
• Too many taps to quickly preview each meeting
Additional issue to address:
• Lack of consistency across mobile and desktop
Sketching and Wireframing
High Fidelity Designs
After several rounds of iterations with my product, design, and development teams I arrived at my high fidelity screens and prototype.
High Fidelity Prototype
I created this prototype using Sketch and InVision.
Account Team Feedback
The overall feedback from our account team and clients was that the new design allowed Russ to quickly preview different meetings and it was very helpful to view his meetings in the year format.
These new designs were pushed through to development very quickly without user testing and I had very little control over that decision. In order to advocate for user testing more frequently I needed to work on changing some of the larger systems and mindsets within the organization.